Shop Policy

+ What is the benefit of purchasing a DIY Squarespace kit?

With a DIY Squarepace kit, you can kill two birds with one stone: 1) you get a crash course on how to customize a Squarespace template and 2) you customize your website while learning how the platform operates! No need to hire a professional web designer.

+ When can I expect to receive my template kit?

Upon purchase, you will be asked to sign into OR sign up for Teachable. If you already have a myTeachable account, then you may use that account to sign in. Once you enter the course portal, you'll have access to all kit assets and instructions!

You MUST sign up for the Teachable e-course version for lifetime access to More Than a Website Kit: Gold Blogger Edition. (You do NOT have to sign up for Teachable if you are only purchasing the Instagram templates or Pinterest templates separately!)

+ Do the “free updates” apply to anyone who purchases?

Yes! Even if you don’t pre-order a kit, you will always receive free updates. This means that any time new upgrades or assets are added to the template kit you will receive the updates free of charge.

That said, you will only receive the updates that come after the date you made the purchase. Furthermore, if you purchase a template kit after new assets are added, you will have to purchase the kit at its new price.

+ How does it work?

All assets will be delivered via a single course on Teachable. This (super short) e-course will show you how to use the assets and customize your templates.

+ Will you be installing my template?

I do not offer template installation as part of the service. I can offer support if you find issues with the template itself (or any other assets in the template kit).

Please remember that DIY is involved! Since Squarespace is a closed-source platform, you are only allowed to use the templates offered by Squarespace. For the “Gold Blogger Template,” you will be building off of Squarespace’s “Brine” template (cough the best Squarespace template available!).

+ What will I need to customize my template and graphic assets?

You will need to sign up for and purchase a Squarespace account. You will also need Adobe Illustrator (click HERE for a free trial). If you choose not to use Illustrator, then you can use Canva (sign up for a free account HERE).

+ Do I need to know how to code?

Nope, you do not need to know how to code! Any CSS that you can copy and paste will be provided. (Don’t worry, I show you how to do this in the video tutorials!) And if you’re interested in learning some basic CSS, notes are provided as well.

+ Who is the template kit for?

Bloggers/influencers, artists, and online entrepreneurs! The kit is perfect for anyone that isn’t ready to invest in a professional web designer yet and/or wants to take the DIY route (with some help)! It’s also great for anyone interested in learning how to customize the popular “Brine” template on Squarespace and make it look less Squarespace-y!

+ Can I purchase the template assets individually?

A select few assets will be sold individually upon launch of the template kit. However, you will not be given access to other assets in the template kit. In addition, you will have to purchase any new assets added to Gold Blogger Template kit separately (if they are made available for purchase).

+ Can I use the photos in the template kit?

Photos provided in our products are for display purposes only. Please replace any template images with your own photos! All stock photos provided are sourced from Unsplash or Death to the Stock.

+ Do you offer template support?

If you any questions regarding issues with the actual template and/or assets in the kit (i.e. process of downloading, installing, etc.), I am available to answer questions via email. All you have to do is contact me HERE, and I’ll get back to you within 1-3 business days!

I do NOT, however, answer questions regarding template customization (beyond what is provided in the tutorials), issues with the Squarespace platform, or problems with third-party software. If you do not feel confident DIY’ing your template or using a computer, the “More Than a Website Template Kit” may not be for you. I offer custom design services HERE.

+ Do you offer returns, refunds, or exchanges?

Due to the digital nature of our products, we do not issue returns, refunds, or exchanges. Please read this page carefully and be sure to review any photos and demos carefully before purchasing! You are free to contact me HERE or at gawoon@gawoonchung.com with any questions about the product.

+ What are the YouTube Channel kits & who are they for?

Our template kits sold here and on Etsy (@templatefriends) are stylish YouTube branding kits for content creators in various niches! No design or coding experience necessary! All you need is a free Canva account and access to our editable templates in Canva (which you will immediately receive a link to in your PDF order).

+ Who are the template kits not for?

If you do not enjoy DIY'ing things, then our YouTube branding kits are definitely NOT for you. Although we provide tutorials, instructions, and Canva design files, it is up to you to replace the text and images. We also do NOT edit templates for our customers as these are DIY kits.

+ How does it work?

Upon purchase, you will receive a PDF download with INSTRUCTIONS on how to access your YouTube Channel kit. In the PDF, you will find a Google Drive link to a zip file. All the assets (e.g. Canva links, tutorials, etc.) will be included in said zip file. You are responsible for downloading the template kit (i.e. zip file) immediately after it is delivered.

**Once again, we do NOT edit templates for our customers as this is a DIY kit! And again, we do not provide stock photo files in the kit.

+ Will you be installing my template?

I do not offer template installation as part of the service. I can offer support if you find issues with the template itself (or any other assets in the template kit).

+ What will I need to customize my template & graphic assets?

You will need to sign up for a free Canva account if you don't have one (visit canva.com). Rest assured, the template kit comes with video tutorials on how to edit your Canva files. All files will adhere to current YouTube size and formatting requirements.

+ What is your return policy?

Due to the digital nature of this product, we do not accept returns, refunds, exchanges, or cancellations. However, please contact us if you have any problems with the kit or order itself. Message us on Etsy or send us an email at gawoon@gawoonchung.com. We’ll get back to you within 1-3 business days.

+ Can I use sample photos from the template kit?

Any photos provided in our products are for display purposes only. Please replace template images with your own photos! All stock photos provided are sourced from Unsplash, Canva's free library, or Death to the Stock.

+ Do you offer template support?

If you any questions regarding issues with the actual template and/or assets in the kit (i.e. process of downloading, installing, etc.), I am available to answer questions via email. All you have to do is contact me HERE, and I’ll get back to you within 1-3 business days!

I do NOT, however, answer questions regarding template customization (beyond what is provided in the tutorials), issues with the Squarespace platform, or problems with third-party software. If you do not feel confident DIY’ing your template or using a computer, the “More Than a Website Template Kit” may not be for you. I offer custom design services HERE.

+ What else should I know?

**This product will be resold further by Gawoon Chung, owner of Template Friends. You may not reproduce, duplicate, copy, sell, resell, or distribute our products and designs. You may not use our products for any illegal or unauthorized purpose. This kit is for your personal use only.

**Please read the TERMS & CONDITIONS carefully before making a purchase! (www.gawoonchung.com/faqs).

© Gawoon Chung. All rights reserved.